In order to protect our patients, and staff, The Osteopathic Practice will maintain protective protocols to reduce patient contact and maintain the highest levels of cleanliness and hygiene.
We are sorry, but throughout the summer we will still be asking patients not to remain, to have a coffee or tea and a chat. This is for your safety as well as our own.
If you have an appointment then, subsequently, you or a household member develop any COVID-19 symptoms please telephone the practice to cancel – there will be no cancellation charge.
If you have children and are unable to leave them at home, please do not make an appointment.
We do not have the facilities to look after children while a parent or sibling is having a treatment.
If the patient is a child, one parent must attend at all times during the treatment.
Please do not arrive too early for your appointment.
If you need assistance getting in to the practice, they can help you to the door, press the assistance button at the gate, and our Osteopath or staff will help you into the practice.
Please wash or sanitize your hands thoroughly on arrival and on leaving the practice.
Hand sanitizers are provided near the front door.
We request that patients and chaperones wear a mask when attending for treatment, if you do not have one, we can provide a disposable surgical mask.
If you develop any symptoms of Covid-19 after attending the practice, please contact the practice immediately so that the Osteopath who treated you, the receptionist and the other patients that attended that day can be contacted.
If you cannot or do not wish to wear a mask, we are happy to give you a list of other osteopaths in the area who will treat patients without a mask. We have a strict no mask, no admittance policy for the protection of our staff and vulnerable patients.
SCREENING AND PATIENT RISK
Every patient will be telephoned and asked Covid-19 screening questions 24 hours before every treatment.
The Osteopathic Practice is easily accessible from Warwick, Coventry, Rugby and Kenilworth, so call us on 01926 335932. You don’t need to be referred by your GP unless you’re claiming back your costs under a private health scheme.