The Osteopathic Practice

Jane O'Connor & Associates

Covid-19 - The Osteopathic Practice safety protocols for Osteopaths and patients.

In order to protect our patients, and staff, The Osteopathic Practice will maintain protective protocols to reduce patient contact and maintain the highest levels of cleanliness and hygiene.

We are sorry, but throughout the summer we will still be asking patients not to remain, to have a coffee or tea and a chat. This is for your safety as well as our own.

What we are doing for our patients:

  • Although recent Government guidelines have reduced the requirements for full PPE, The Osteopathic Practice will still maintain the majority of our Covid practices throughout the summer to protect our vulnerable patients.
  • Jane O’Connor will still be wearing FFP2 mask, apron and gloves for every treatment.
  • Our receptions have been provided with surgical masks for those times when they have to leave the reception desk to attend patients in the waiting or NovoTHOR rooms.
  • The treatment rooms, couch, pillow cases, door handles, front desk and toilet will be cleaned after every patient.
  • Hand sanitiser is available as you enter the waiting room and in the treatment room.

Reducing the risk of patient contact:

  • Jane O’Connor will be working Monday-Thursday.
  • Patient appointments will be every 45 minutes although the treatment time will be 20-25 minutes. This is to allow us time to:
  • Reduce the chances of patients meeting in the waiting room.
  • Allow time to fully clean the treatment couch, desk, chairs, surfaces, handles, etc.
  • Fully air the treatment room for the required 10-15 minutes between patients.

What we are asking our patients to do for us:

Please DO NOT come to the practice if:

  • You have had any symptoms of COVID-19 or have had a positive lateral flow test in the last 7 days.
  • You have someone in your household who has, or has had symptoms of COVID-19 in the past 7 days.
  • Please wear one of the masks provided for you while in the waiting room, toilet or treatment room.
  • If you are having a NovoTHOR treatment you may remove your mask while on the NovoTHOR, but please replace it to re-enter the waiting room. 
  • If you need assistance on and off the NovoTHOR, please wear your mask while a receptionist is helping you.

If you have an appointment then, subsequently, you or a household member develop any COVID-19 symptoms please telephone the practice to cancel – there will be no cancellation charge.

If you have children and are unable to leave them at home, please do not make an appointment.

We do not have the facilities to look after children while a parent or sibling is having a treatment.

If the patient is a child, one parent must attend at all times during the treatment.

Please do not arrive too early for your appointment.

If you need assistance getting in to the practice, they can help you to the door, press the assistance button at the gate, and our Osteopath or staff will help you into the practice.

Please wash or sanitize your hands thoroughly on arrival and on leaving the practice.

Hand sanitizers are provided near the front door.

We request that patients and chaperones wear a mask when attending for treatment, if you do not have one, we can provide a disposable surgical mask.

If you develop any symptoms of Covid-19 after attending the practice, please contact the practice immediately so that the Osteopath who treated you, the receptionist and the other patients that attended that day can be contacted.

If you cannot or do not wish to wear a mask, we are happy to give you a list of other osteopaths in the area who will treat patients without a mask. We have a strict no mask, no admittance policy for the protection of our staff and vulnerable patients.


Every patient will be telephoned and asked Covid-19 screening questions 24 hours before every treatment.

Make an Appointment

The Osteopathic Practice is easily accessible from Warwick, Coventry, Rugby and Kenilworth, so call us on 01926 335932. You don’t need to be referred by your GP unless you’re claiming back your costs under a private health scheme.